About Us
“We should be about more than just selling chicken. We should be a part of our customers’ lives and the communities in which we serve.”
— S. Truett Cathy, Founder
At Chick-fil-A Reynoldsburg, we strive to be the most caring company by seeking to understand different cultures, backgrounds, and beliefs of others while winning hearts. Our core values C. A. R. E. S. reflect our vision and guide our work every day.
C. Connect with our guests
A. Achieve more than expected
R. Respect each other
E. Establish your legacy
S. Seek excellence
Meet the Team
ZACH MALLARE
OWNER/OPERATOR
Chick-fil-A Reynoldsburg is locally owned and operated by Zach Mallare. Zach’s journey with Chick-fil-A began in 2011 when he was a Team Member during high school in Beavercreek, OH. Zach went on to study finance at Palm Beach Atlantic University in West Palm Beach, FL, where he continued working and growing in leadership at a local Chick-fil-A restaurant. He joined that restaurant's leadership development program upon graduating from college and had the opportunity to become the Owner/Operator of the Polaris Fashion Place Mall in 2018. Zach is honored to have been selected as the Owner/Operator for Chick-fil-A Reynoldsburg and is excited to see the brand continue to grow in this area of central Ohio. Zach has been married to his wife, Maria, since 2015 and they have three children, Vincent, Mia and Dominic. In his free time, Zach enjoys spending time with his family, reading, and running.
KYLIE ETTERLING
MANAGING PARTNER, OPERATIONS
Kylie was born and raised in Westerville, Ohio. She graduated from Ohio Christian University in 2022 with a Bachelor’s degree in Business with a focus on Organizational Leadership. Kylie started at Chick-fil-A as a Team Member in 2018 and has grown in leadership throughout her time here. As the Managing Partner of Operations, Kylie is focused on long-term operational vision and strategy. Kylie enjoys spending time with her family and working out in her free time.
SYLVIA JENKINS
MANAGING PARTNER, SUPPORT SERVICES
Sylvia oversees the long-term vision for support services, which includes recruiting, training, leadership development, and HR systems. She studied Psychology and Business at Marshall University, and once she graduated, she went on to receive her Masters Degree in Industrial-Organizational Psychology at Northern Kentucky University. Throughout school, she worked in different positions, expanding her experience with leadership and human resources. Sylvia is passionate about creating great work environments for the Chick-fil-A Reynoldsburg team members where they can grow and learn within the organization and as individuals. In her free time, she loves traveling, boxing, and reading.
ANDY ROMERO PINEDA
EXECUTIVE DIRECTOR, FINANCE
Born and raise in Hermosillo, Mexico, and moved to the U.S. in 2017 to attend Troy University on a tennis scholarship for his undergraduate studies in Global Business. His journey with Chick-fil-A began after graduating in 2021. As the Executive Director of Finance, Andy's primary objective is to optimize resource allocation, leveraging data-driven insights to drive both financial efficiency and operational effectiveness. Andy enjoys staying active through sports, coaching, and spending quality time with friends and family. He values the camaraderie and bonds that sports, work, and personal connections bring to his life, whether on the court or off.
GABE PORTILLO
EXECUTIVE DIRECTOR, OPERATIONS
Gabe Portillo, a native of Perugia, Italy, came to the U.S. in 2014 on a basketball scholarship to pursue his undergraduate studies in Finance at Cedarville University. After graduating in 2019, he embarked on his Chick-fil-A journey, where he currently serves as the Executive Director of Operations. With a focus on Leadership and Entrepreneurship from his MBA at Capital University, Gabe is committed to evaluating business opportunities, developing innovative systems, and coaching Directors to achieve operational excellence through continuous improvement. In his free time, he enjoys staying connected with family, reading, fitness, and spending quality time with friends.
KOREY BROWN
EXECUTIVE DIRECTOR, SALES & BRAND GROWTH
Born and raised in Westerville, Ohio, Korey Brown graduated from Westerville South High School and is currently attending Eastern Gateway Community College to pursue a degree in Business Management. As the Executive Director of Operations, Korey is focused on implementing systems that promote continuous improvement, operational excellence, and cultural cohesion. He has two sons and a daughter, and he loves basketball and the Ohio State Buckeyes.
KWAKU AMOH
EXECUTIVE DIRECTOR, PEOPLE
Born and raised in Accra, Ghana, Kwaku Amoh has lived in Texas, Maryland, Ohio, The Netherlands, and the U.K. before moving to Ohio in 2016. He graduated from Thomas Worthington High School in 2020 and graduated in 2024 with a Bachelor’s degree in Business Administration and IT. As the Executive Director of People, Kwaku partners with the Managing Partner of Support Services to ensure talent acquisition, people development, and human resource administration. In his free time, Kwaku enjoys sports, HGTV, and is a budding interior designer.
